Update on Online Account Access

There is an importnat update from CI Assante reagrding major upgrades to the portal where you access your accounts on-line, Assante InvestorOnline.

The new tool will be called Assante Portal and will offer the following enhancements.

• A cleaner look and feel

• Easier access to recent transaction activity across all accounts

• More reliable system availability

• More robust system security to protect your personal information. The new platform will feature a two-factor authentication, meaning you will be required to input a code that you have received over your phone at the time of log in.

  
  

The introduction of the two-factor authentication does mean that you will need to register for the new platform to indicate your log-in preferences.  An email will be sent to you between May 19 and 21 from noreply@assante.com with your registration instructions. 

The following support is available to assist you with the move to the new platform:

• Your old log-in will continue to work on the current Assante InvestorOnline site until June 20th, allowing you time to set up your new access and get comfortable with the new look and feel.

• The new site will have tools that offer training on navigating the system, along with a summary of any changes to your experience you should be aware of.

• Both our team and the head office service team will be available should you have any issues with registering for the new platform.

  
  

Please keep an eye out for the email from noreply@assante.com the week of May 18.  If you have any concerns or questions, please let us know.

CI Assante Wealth Management Ltd. is a Member of the Canadian Investor Protection Fund and the Canadian Investment Regulatory Organization.